The first five days, what is normal while the film cures, what is a warranty issue, and how to clean tinted glass for years.
The film is on the glass when you leave, but the adhesive is still curing. These few rules protect the install while it sets.
When a door window rolls down, its top edge drags across the weatherstrip. On freshly installed film the adhesive has not bonded yet, and that drag can lift the edge. After a few days the bond is strong enough that the seal does not affect it.
The defroster heats the glass unevenly along the grid lines. On uncured film that can push the mounting solution into streaks along the lines or cause the film to pull. Once the film is cured it is not affected by the defroster at all.
Anything on the second list is a warranty item. Bring the car to any of our four shops and a technician will look at it under the lights with you. There is no charge to check and no charge to fix. The full terms are on the warranty page.
Once cured, tinted glass is easy to live with. A few habits keep it looking new for as long as you own the car.
Ammonia breaks down the adhesive and the dye in window film over repeated use. Many blue glass cleaners contain it. Read the label or use a cleaner marketed as tint-safe. Plain water works fine for most cleaning.
After the cure period the defroster is safe to use and does not affect the film. Just never scrape the inside of the rear glass, because the defroster lines sit under the film and a blade will cut them.
Roll it back up and leave it. One early roll-down usually does not hurt. Check the top edge after a day; if it has lifted, bring it in and we will reset or replace that panel.
Yes, the outside. The film is on the inside of the glass, so a car wash does not touch it. Just do not clean the inside of the windows for the first week.
Water pockets, yes. They are mounting solution curing out and they shrink daily. Air bubbles with a hard, defined edge that do not change after two weeks are a defect and are covered.
It will stick, but pulling it off can lift the film over time. A dash or vent mount is safer.